Privacy Policy

• Information you submit through our website or patient portal forms, such as your name, phone number, email address, and preferred method of contact.
• Referral and appointment details you or your referring provider share with us.
• Information you enter in our secure patient portal hosted by our electronic medical record vendor.
• Standard website analytics, such as pages visited and general location, collected through Google Analytics. This does not identify you personally.

• To respond to your appointment or referral request.
• To schedule appointments, coordinate your care, and send the messages you have agreed to receive, including text messages.
• To operate our practice, meet legal and regulatory requirements, and improve our services.
• We do not sell your personal information, and we do not use it for third-party marketing.

• Our clinical and administrative staff, for scheduling and patient care.
• Our electronic medical record vendor (Valant), which hosts our HIPAA-compliant patient portal and records.
• Your insurance company or payer, when needed for billing and authorization.
• Other providers involved in your care, when you ask us to or when it is appropriate for your treatment.
• Authorities or third parties, only when required or permitted by law.

By opting in to text messages from Affect Health, you agree to receive SMS messages for customer care, such as appointment reminders and care coordination. Message frequency may vary. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out. See our SMS Terms & Conditions for details.

SMS consent is not shared with third parties or affiliates. Your phone number and texting preferences are used only to send you the messages you agreed to receive. They are never sold, rented, or shared for marketing purposes.

Health information we create or hold as your health care provider is protected under federal and Missouri privacy laws, including HIPAA. Those laws give you rights to access, amend, and receive an accounting of certain disclosures of your health information. Contact us using the details below to exercise those rights or request our Notice of Privacy Practices.

Our website uses cookies and similar tools to keep the site working and to understand how it is used. You can adjust your browser settings to block cookies, though some features may not work as expected.

If you have questions about this policy or how your information is handled, contact us:

• Affect Health, 1715 S. Madison Ste D, Webb City, MO 64870
• Phone: (417) 605-5766
• Fax: 417-605-5655